Privacy Policy
Last updated: June 14, 2026. Your privacy matters to us. This policy explains how PilotPitch collects, uses, and protects your information.
Information We Collect
- Account Information: name, email address, phone number, and company details provided during registration.
- Profile Data: startup stage, industry, funding requirements, pitch deck uploads, and investor preferences.
- Usage Data: interactions with the platform, feature usage, pages visited, and time spent on each feature.
- Communication Data: messages exchanged through our communication center, meeting records, and support inquiries.
- Payment Information: billing details processed securely through our payment partners. We do not store full card numbers.
- Device & Log Data: IP address, browser type, operating system, and device identifiers for security and analytics.
How We Use Information
- To provide and improve our AI-powered pitch analysis, investor matching, and fundraising tools.
- To personalize your experience, including tailored investor recommendations and content suggestions.
- To process transactions, manage subscriptions, and send billing notifications.
- To communicate platform updates, security alerts, and relevant product information.
- To detect and prevent fraud, abuse, and security threats.
- To comply with legal obligations and enforce our Terms of Service.
Data Security
- All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
- We implement role-based access controls and strict authentication requirements for all internal systems.
- Regular security audits, vulnerability assessments, and penetration testing are conducted.
- Your pitch decks and sensitive documents are stored in isolated, encrypted storage with limited access.
- We maintain incident response procedures and notify users promptly in the unlikely event of a data breach.
Data Retention
- Account data is retained for as long as your account is active.
- Inactive accounts are subject to deletion after 24 months of inactivity, with prior notification.
- Payment records are retained for 7 years as required by tax and accounting regulations.
- You may request deletion of your data at any time through your account settings or by contacting support.
- Some data may be retained in backups for up to 90 days after deletion.
User Rights
- Access: request a copy of the personal data we hold about you.
- Correction: update or correct inaccurate information in your profile.
- Deletion: request deletion of your account and associated data.
- Portability: export your data in a machine-readable format.
- Objection: opt out of non-essential communications and data processing.
- Restriction: limit how we process your data in certain circumstances.
Changes To Policy
- We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
- Material changes will be communicated via email and a prominent notice on the platform at least 30 days before taking effect.
- Continued use of the platform after changes constitutes acceptance of the updated policy.
Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@pilotpitch.ai. We aim to respond to all privacy-related inquiries within 48 hours.